Product Knowledge Training: Empowering Our Global Team

Oct 16, 2025

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Background

Background

 

To enhance the service capabilities of our sales team, VKE's sales director Alec recently organizes a product training session. This training focuses on the core technologies and manufacturing processes of transformers, aiming to help team members solidify their foundations for further exploring into the international market.

Training Content

 
Internal Structure
 

Fundamentals of Oil Immersed Transformers

Basic structure, working principle, and application scenarios of oil immersed transformers;

Critical role of transformer oil in insulation and heat dissipation.

This lecture helps the team establish a basic conceptual framework.

 

Basics of Transformer Insulation

Types of insulation materials and the standards for insulation class;

Importance of insulation performance for the safe operation and service life of transformers.

This section lays the groundwork for addressing customers' questions inquiries regarding product safety.

Insulation
Coils
 

Fundamentals of Coil Manufacturing

Common coil types and winding processes;

Impact of different coil structures on transformer performance.

This module provides the team with a solid understanding of VKE's technological characteristics in coil manufacturing.

 

Basics of Assembly

Assembly processes and technical requirements for core components like the core and windings;

Lead connection methods and key points of insulation treatment;

Overview of the final assembly process, including accessory installation, tests, and other steps.

This unit helps the team recognize how precision assembly is fundamental to ensuring the transformer's overall reliability.

Assembly

Professional Service for Global Customers

 

 

This training session is the first in a series of capacity-building initiatives for the sales team. Through this round of learning, team members have not only consolidated their product knowledge but also gained greater confidence in providing professional advisory services to customers.

 

VKE Transformer will continue to conduct such training events, gradually delving into product details and customized solutions. This will enable us to provide more professional and precise support to global customers.